FAQs

Where do you ship to?

We ship internationally! Just enter your address information and it will retrieve your flat shipping rate.

 

How long will it take for my order to arrive?

Good news! All orders placed before 3PM PST will be shipped the same day. Here are our standard shipping estimates:

Canada

1-4 business days

USA

4-6 business days

International

4-12 business days

*individual shipping times will vary depending upon domestic customs and postal service coverage

 

How do I track my order?

Just log in to your account and click on your order.

 

What is your return/exchange policy?

At TUZI we strive to provide the very best products and service for our customers. However, if you are unsatisfied we’re here to help.

In the event there’s a manufacturing defect, we accept returns and exchanges within 14 days after you receive your order. Please send us an email @ info@tuzifitness.com and we will send you information on how to return or exchange it.

*Please note we will not accept returns due to normal wear and tear and improper use. 

 

Have more questions?

Send us an email at info@tuzifitness.com and we’ll get back to you within one business day!